Customereye

Best Buy

Professional Serviceswww.bestbuy.com

Review data last updated .

Based on public reviews and response behavior.

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2,144 reviews over 633 days (about 103 per month). Busiest month: 34% of reviews. Languages: en 73%, us 26%, fr 0%.

Overall Score

53/100
+2.3 vs. last month2.27 ★ average rating · 2,144 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#557of 862
Top 65% · Mid Pack
#1 (best)#862 (worst)
#555Peer
#556Peer
#557This company
#558Peer
#559Peer

56 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Mid Pack

47% of reviews positive, 52% negative

47%
positive
  • Positive47%
  • Neutral2%
  • Negative52%

Sentiment Balance

Covering August 2026 — 731 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 49% of reviews in this period, with 49% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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