Customereye

National Bankcard Inc.

Professional Services • United Statesnationalbankcard.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
−11.7 vs. last month4.81 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#314of 517
Top 61% · Mid Pack
#1 (best)#517 (worst)
#312Peer
#313Peer
#314This company
#315Peer
#316Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 16% negative

81%
positive
  • Positive81%
  • Neutral2%
  • Negative16%

Sentiment Balance

Covering July 2026 — 26 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 27% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
33.2%
Product Quality
17.9%
Onboarding
17.0%
Response Speed
11.0%
Pricing
5.0%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100
18/100
signal score
  • Built from a negative-review share of 16.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
89.9%
4
6.3%
3
0.9%
2
0.4%
1
2.5%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 93.5% of reviews in the last three months were positive, compared with 96.5% in the three months before that.

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