2290Tax

Professional Services • United States2290tax.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

+3.7 vs. last month4.86 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#319of 517

Top 62% · Mid Pack

#1 (best)#517 (worst)

#317Peer

#318Peer

#319This company

#320Peer

#321Peer

Overall Customer Sentiment

Mid Pack

83% of reviews positive, 14% negative

83%

positive

Positive83%
Neutral3%
Negative14%

Sentiment Balance

Covering September 2024 — 34 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 9% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

26.0%

Customer Support

21.8%

Response Speed

18.8%

Loyalty

10.4%

Product Quality

9.2%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100

31/100

signal score

•Built from a negative-review share of 38.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

93.3%

4★

3.7%

3★

0.2%

2★

0.8%

1★

2.0%

Based on 600 analyzed reviews. Sentiment is improving: 98.8% of reviews in the last three months were positive, compared with 83.3% in the three months before that.

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