Customereye

Strip-Curtains

Food & Beverage • Point Robertsstrip-curtains.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

45/100
−5.0 vs. last month3.92 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#492of 551
Top 89% · Bottom Tier
#1 (best)#551 (worst)
#490Peer
#491Peer
#492This company
#493Peer
#494Peer

Overall Customer Sentiment

Below Average

67% of reviews positive, 32% negative

67%
positive
  • Positive67%
  • Neutral1%
  • Negative32%

Sentiment Balance

Covering September 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 593 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.1%
Product Quality
16.8%
Response Speed
11.9%
Customer Support
11.3%
Onboarding
10.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 23.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH49/100
49/100
signal score
  • Built from a negative-review share of 39.0% across this company's analyzed reviews.
  • 5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating
5
64.7%
4
6.3%
3
4.8%
2
5.0%
1
19.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 83.3% of reviews in the last three months were positive, compared with 84.6% in the three months before that.

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