Based on public reviews and response behavior.
1,792 days of reviews, with a sparse monthly review flow. Busiest month: 16% of reviews. Languages: en 90%, unknown 10%.
Food & Beverage average: score 63.4, rating 4.26 stars, reply rate 33.9%, over 2,198 ranked companies · benchmark 5 Nov 2026
Score
57.3
Industry average 63.4
6.1 below average
Rating
4.11
Industry average 4.26
0.15 below average
Reply rate
—
Industry average 33.9%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 28% negative
Covering October 2024, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,198 ranked companies in Food & Beverage (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.498). Review the worst months in the trend data to identify specific operational or product issues.
"Delivery Shipping" is the strongest recurring theme in the reviews: 59 mentions with a sentiment score of 73.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.