Customereye

Franklin Machine Products

Food & Beveragetundrafmp.com

Review data last updated .

Based on public reviews and response behavior.

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1,792 days of reviews, with a sparse monthly review flow. Busiest month: 16% of reviews. Languages: en 90%, unknown 10%.

Overall Score

57/100
4.11 ★ average rating
57/100 from public reviews over 12 months, moderate confidence.

Food & Beverage average: score 63.4, rating 4.26 stars, reply rate 33.9%, over 2,198 ranked companies · benchmark 5 Nov 2026

Score

57.3

Industry average 63.4

6.1 below average

Rating

4.11

Industry average 4.26

0.15 below average

Reply rate

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Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#1479of 2198 ranked in Food & Beverage
Top 67% · Mid Pack
#1 (best)#2198 (worst)
#1477Peer
#1478Peer
#1479This company
#1480Peer
#1481Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

72% of reviews positive, 28% negative

72%
positive
  • Positive72%
  • Neutral0%
  • Negative28%

Sentiment Balance

Covering October 2024, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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