Customereye

Truebites

Food & Beverage • United Kingdomtruebites.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

671 days of reviews, with a sparse monthly review flow. Busiest month: 7% of reviews. Languages: en 99%, zh 1%.

Overall Score

57/100
−5.7 vs. last month4.84 ★ average rating
57/100 from public reviews over 20 months, moderate confidence.

Food & Beverage average: score 63.4, rating 4.26 stars, reply rate 33.9%, over 2,198 ranked companies · benchmark 5 Nov 2026

Score

57.2

Industry average 63.4

6.2 below average

Rating

4.84

Industry average 4.26

0.58 above average

Reply rate

—

Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#1487of 2198 ranked in Food & Beverage
Top 68% · Mid Packdown 15 from last month
#1 (best)#2198 (worst)
#1485Peer
#1486Peer
#1487This company
#1488Peer
#1489Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

89% of reviews positive, 11% negative

89%
positive
  • Positive89%
  • Neutral0%
  • Negative11%

Sentiment Balance

Covering September 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
Hidden
Customer Support
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Food & Beverage