Goodfood

Food & Beverage • United Stateswww.makegoodfood.ca

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

44/100

+35.6 vs. last month3.56 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#500of 551

Top 91% · Bottom Tier

#1 (best)#551 (worst)

#498Peer

#499Peer

#500This company

#501Peer

#502Peer

Overall Customer Sentiment

Below Average

64% of reviews positive, 34% negative

64%

positive

Positive64%
Neutral2%
Negative34%

Sentiment Balance

Covering October 2024 — 18 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 44% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

18.5%

Customer Support

16.2%

Loyalty

15.4%

Delivery Shipping

14.6%

Pricing

9.5%

Most feedback concerns Product Quality.

The most common complaint theme is Customer Support, making up 16.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100

40/100

signal score

•Built from a negative-review share of 30.3% across this company's analyzed reviews.
•15 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating

5★

36.2%

4★

23.7%

3★

17.0%

2★

6.3%

1★

16.8%

Based on 600 analyzed reviews. Sentiment is improving: 80.9% of reviews in the last three months were positive, compared with 7.7% in the three months before that.

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