Customereye

The Cake Decorating Co.

Food & Beverage • United Kingdomthecakedecoratingcompany.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 178 days (about 34 per month). Busiest month: 45% of reviews. Languages: en 90%, unknown 7%, fr 3%.

Overall Score

72/100
Short observation window (178 days)
+42.9 vs. last month4.75 ★ average rating · 200 reviews
72/100 from 200 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Food & Beverage average: score 61.8, rating 4.27 stars, reply rate 33.9%, over 2,294 ranked companies · benchmark 8 Oct 2026

Score

71.5

Industry average 61.8

9.7 above average

Rating

4.75

Industry average 4.27

0.48 above average

Reply rate

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Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#671of 2294 ranked in Food & Beverage
Top 29% · Upper Halfup 573 from last month
#1 (best)#2294 (worst)
#669Peer
#670Peer
#671This company
#672Peer
#673Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral2%
  • Negative14%

Sentiment Balance

Covering August 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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