Customereye

Farmer Bob's Parts & Supplies LLC

Food & Beverage • United Statesfarmerbobsparts.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

46/100
+7.6 vs. last month4.76 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#480of 551
Top 87% · Bottom Tier
#1 (best)#551 (worst)
#478Peer
#479Peer
#480This company
#481Peer
#482Peer

Overall Customer Sentiment

Below Average

68% of reviews positive, 30% negative

68%
positive
  • Positive68%
  • Neutral2%
  • Negative30%

Sentiment Balance

Covering September 2024 — 23 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 65% of reviews in this period, with 26% negative and 9% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
25.9%
Response Speed
15.7%
Customer Support
13.9%
Product Quality
12.1%
Pricing
7.9%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 4.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100
39/100
signal score
  • Built from a negative-review share of 38.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
88.3%
4
5.8%
3
2.5%
2
0.3%
1
3.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.1% of reviews in the last three months were positive, compared with 95.5% in the three months before that.

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