Customereye

Rachael's Kitchen

Food & Beveragerachaelskitchen.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 169 days (about 36 per month). Busiest month: 59% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

72/100
Short observation window (169 days)
+37.5 vs. last month4.55 ★ average rating · 200 reviews
72/100 from 200 reviews over 7 months, moderate confidence. trend not shown: window under six months. one month holds 59% of the reviews.

Food & Beverage average: score 58.1, rating 4.18 stars, reply rate 32.2%, over 1,139 ranked companies · benchmark 21 Sept 2026

Score

71.5

Industry average 58.1

13.4 above average

Rating

4.55

Industry average 4.18

0.37 above average

Reply rate

Industry average 32.2%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#211of 1139 ranked in Food & Beverage
Top 19% · Top Tier
#1 (best)#1139 (worst)
#209Peer
#210Peer
#211This company
#212Peer
#213Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

87% of reviews positive, 13% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative13%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 7 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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