Customereye

BrocStar (SmarterNaturally)

Food & Beveragesmarternaturally.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,118 days (about 2.7 per month). Busiest month: 7% of reviews. Languages: en 100%.

Overall Score

57/100
+3.6 vs. last month4.43 ★ average rating · 100 reviews
57/100 from 100 reviews over 18 months, moderate confidence.

Food & Beverage average: score 62.0, rating 4.24 stars, reply rate 33.3%, over 2,792 ranked companies · benchmark 12 Oct 2026

Score

57.3

Industry average 62.0

4.7 below average

Rating

4.43

Industry average 4.24

0.19 above average

Reply rate

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Industry average 33.3%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#1732of 2792 ranked in Food & Beverage
Top 62% · Mid Packup 135 from last month
#1 (best)#2792 (worst)
#1730Peer
#1731Peer
#1732This company
#1733Peer
#1734Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 19% negative

81%
positive
  • Positive81%
  • Neutral0%
  • Negative19%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Delivery Shipping
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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