Customereye

House of Decant

Food & Beveragehouseofdecant.com

Review data last updated .

Based on public reviews and response behavior.

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90 reviews over 228 days (about 12 per month). Busiest month: 33% of reviews. Languages: en 100%.

Overall Score

58/100
−5.9 vs. last month4.31 ★ average rating · 90 reviews
58/100 from 90 reviews over 5 months, limited confidence.

Food & Beverage average: score 63.2, rating 4.22 stars, reply rate 33.1%, over 2,883 ranked companies · benchmark 24 Oct 2026

Score

58.4

Industry average 63.2

4.8 below average

Rating

4.31

Industry average 4.22

0.09 above average

Reply rate

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Industry average 33.1%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#1830of 2883 ranked in Food & Beverage
Top 63% · Mid Packup 615 from last month
#1 (best)#2883 (worst)
#1828Peer
#1829Peer
#1830This company
#1831Peer
#1832Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

74% of reviews positive, 24% negative

74%
positive
  • Positive74%
  • Neutral1%
  • Negative24%

Sentiment Balance

Covering October 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 25% negative and 25% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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