Based on public reviews and response behavior.
100 reviews over 680 days (about 4.5 per month). Busiest month: 14% of reviews. Languages: en 100%.
Taxis & Public Transport average: score 67.2, rating 4.28 stars, reply rate 44.2%, over 90 ranked companies · benchmark 16 Oct 2026
Score
76.0
Industry average 67.2
8.8 above average
Rating
4.76
Industry average 4.28
0.48 above average
Reply rate
—
Industry average 44.2%
not measured
Among ranked Taxis & Public Transport companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 11% negative
Covering October 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 90 ranked companies in Taxis & Public Transport (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.367). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 96% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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