Based on public reviews and response behavior.
100 reviews over 654 days (about 4.7 per month). Busiest month: 21% of reviews. Languages: en 100%.
Taxis & Public Transport average: score 67.2, rating 4.28 stars, reply rate 44.2%, over 90 ranked companies · benchmark 16 Oct 2026
Score
90.0
Industry average 67.2
22.8 above average
Rating
4.94
Industry average 4.28
0.66 above average
Reply rate
—
Industry average 44.2%
not measured
Among ranked Taxis & Public Transport companies
Only companies with enough recent, scoreable reviews are ranked.
93% of reviews positive, 7% negative
Covering October 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 90 ranked companies in Taxis & Public Transport (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 90.0 places the company in the top quarter of about 90 ranked Taxis & Public Transport companies (75th percentile: 81). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 81% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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