Based on public reviews and response behavior.
200 reviews over 92 days (about 66 per month). Busiest month: 43% of reviews. Languages: en 100%.
Taxis & Public Transport average: score 65.8, rating 4.19 stars, reply rate 42.2%, over 59 ranked companies · benchmark 11 Oct 2026
Score
79.4
Industry average 65.8
13.6 above average
Rating
4.96
Industry average 4.19
0.77 above average
Reply rate
—
Industry average 42.2%
not measured
Among ranked Taxis & Public Transport companies
Only companies with enough recent, scoreable reviews are ranked.
95% of reviews positive, 5% negative
Covering September 2026 — 76 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 59 ranked companies in Taxis & Public Transport (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.140). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 98% of reviews against an industry average of 42%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99