Based on public reviews and response behavior.
100 reviews over 765 days (about 4 per month). Busiest month: 31% of reviews. Languages: en 95%, es 3%, fr 1%.
Taxis & Public Transport average: score 64.0, rating 4.11 stars, reply rate 41.5%, over 79 ranked companies · benchmark 30 Oct 2026
Score
60.3
Industry average 64.0
3.7 below average
Rating
4.62
Industry average 4.11
0.51 above average
Reply rate
—
Industry average 41.5%
not measured
Among ranked Taxis & Public Transport companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 16% negative
Covering September 2026 — 31 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 16% negative and 3% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 79 ranked companies in Taxis & Public Transport (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.222). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 57 mentions with a sentiment score of 83.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99
