Excelsior Cars

Taxis & Public Transportexcelsiorcars.co.uk

Review data last updated September 22, 2026.

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Based on public reviews and response behavior.

100 reviews over 699 days (about 4.3 per month). Busiest month: 12% of reviews. Languages: en 100%.

Overall Score

61/100

−40.0 vs. last month4.88 ★ average rating · 100 reviews

Taxis & Public Transport average: score 61.1, rating 4.88 stars, reply rate 3.0%, over 1 ranked companies · benchmark 23 Sept 2026

Score

61.1

Industry average 61.1

in line with average

Rating

4.88

Industry average 4.88

in line with average

Reply rate

—

Industry average 3.0%

not measured

Competitive Performance Rank

Among ranked Taxis & Public Transport companies

#1of 1 ranked in Taxis & Public Transport

Top 100% · Bottom Tier

#1This company

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

94% of reviews positive, 6% negative

94%

positive

Positive94%
Neutral0%
Negative6%

Sentiment Balance

Covering August 2026 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

HiddenHidden

Theme Distribution

Share of theme mentions

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