Customereye

7plustravel

Taxis & Public Transport • United Kingdom7plustravel.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,671 days (about 1.8 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

60/100
4.80 ★ average rating · 100 reviews
60/100 from 100 reviews over 12 months, moderate confidence.

Taxis & Public Transport average: score 64.0, rating 4.11 stars, reply rate 41.5%, over 79 ranked companies · benchmark 30 Oct 2026

Score

59.9

Industry average 64.0

4.1 below average

Rating

4.80

Industry average 4.11

0.69 above average

Reply rate

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Industry average 41.5%

not measured

Competitive Performance Rank

Among ranked Taxis & Public Transport companies

#51of 79 ranked in Taxis & Public Transport
Top 65% · Mid Pack
#1 (best)#79 (worst)
#49Peer
#50Peer
#51This company
#52Peer
#53Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

89% of reviews positive, 9% negative

89%
positive
  • Positive89%
  • Neutral2%
  • Negative9%

Sentiment Balance

Covering November 2024 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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