Customereye

Airport Taxi Cheltenham

Taxis & Public Transportairporttaxicheltenham.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,605 days (about 1.2 per month). Busiest month: 17% of reviews. Languages: en 100%.

Overall Score

58/100
4.97 ★ average rating · 100 reviews
58/100 from 100 reviews over 9 months, moderate confidence.

Taxis & Public Transport average: score 65.8, rating 4.19 stars, reply rate 42.2%, over 59 ranked companies · benchmark 10 Oct 2026

Score

57.6

Industry average 65.8

8.2 below average

Rating

4.97

Industry average 4.19

0.78 above average

Reply rate

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Industry average 42.2%

not measured

Competitive Performance Rank

Among ranked Taxis & Public Transport companies

#43of 59 ranked in Taxis & Public Transport
Top 73% · Mid Pack
#1 (best)#59 (worst)
#41Peer
#42Peer
#43This company
#44Peer
#45Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral0%
  • Negative10%

Sentiment Balance

Covering July 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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