Customereye

Reservations.com

Flight & Hotel Bookingreservation.com

Review data last updated .

Based on public reviews and response behavior.

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197 reviews over 20 days (about 300 per month). Busiest month: 89% of reviews — one month dominates this sample. Languages: en 96%, unknown 4%, ro 1%.

Overall Score

53/100
Short observation window (20 days)
+3.8 vs. last month4.58 ★ average rating · 197 reviews

Competitive Performance Rank

Among fully-analyzed Flight & Hotel Booking companies

#294of 404
Top 73% · Mid Pack
#1 (best)#404 (worst)
#292Peer
#293Peer
#294This company
#295Peer
#296Peer

5 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 18% negative

82%
positive
  • Positive82%
  • Neutral0%
  • Negative18%

Sentiment Balance

Covering September 2026 — 20 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

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