Based on public reviews and response behavior.
194 reviews over 13 days (about 454 per month). Busiest month: 89% of reviews — one month dominates this sample. Languages: en 83%, he 5%, ja 3%.
Flight & Hotel Booking average: score 65.9, rating 4.31 stars, reply rate 46.2%, over 991 ranked companies · benchmark 29 Sept 2026
Score
51.7
Industry average 65.9
14.2 below average
Rating
4.49
Industry average 4.31
0.18 above average
Reply rate
—
Industry average 46.2%
not measured
Among ranked Flight & Hotel Booking companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 19% negative
Covering September 2026 — 173 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 19% negative and 3% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Included in the full report
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