Customereye

RedAwning Vacation Rentals

Travel & Hospitality • United Statesredawning.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

47/100
+37.5 vs. last month3.66 ★ average rating · 1,015 reviews

Competitive Performance Rank

Among fully-analyzed Travel & Hospitality companies

#106of 150
Top 71% · Mid Pack
#1 (best)#150 (worst)
#104Peer
#105Peer
#106This company
#107Peer
#108Peer

Overall Customer Sentiment

Mid Pack

59% of reviews positive, 39% negative

59%
positive
  • Positive59%
  • Neutral2%
  • Negative39%

Sentiment Balance

Covering June 2026 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 50% negative and 25% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 997 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
16.9%
Product Quality
14.8%
Customer Support
13.2%
Loyalty
11.8%
Pricing
10.4%

Most feedback concerns Onboarding.

The most common complaint theme is Customer Support, making up 13.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM49/100
49/100
signal score
  • Built from a negative-review share of 38.7% across this company's analyzed reviews.
  • 27 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating
5
54.2%
4
11.4%
3
5.2%
2
4.8%
1
24.3%

Based on 1,015 analyzed reviews. Sentiment is improving: 10.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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