Customereye

Priority Pass

Travel & Hospitalitywww.prioritypass.com

Review data last updated .

Based on public reviews and response behavior.

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197 reviews over 165 days (about 36 per month). Busiest month: 21% of reviews. Languages: en 88%, de 5%, da 2%.

Overall Score

43/100
Short observation window (165 days)
+6.8 vs. last month1.28 ★ average rating · 197 reviews

Competitive Performance Rank

Among fully-analyzed Travel & Hospitality companies

#204of 251
Top 81% · Bottom Tier
#1 (best)#251 (worst)
#202Peer
#203Peer
#204This company
#205Peer
#206Peer

4 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

27% of reviews positive, 71% negative

27%
positive
  • Positive27%
  • Neutral2%
  • Negative71%

Sentiment Balance

Covering September 2026 — 19 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 26% of reviews in this period, with 74% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

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