Based on public reviews and response behavior.
Among fully-analyzed Media & Content companies
83% of reviews positive, 17% negative
Covering August 2024 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 14% negative and 14% neutral.
Showing 573 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.
Sentiment has been improving over the period shown.
Share of theme mentions
Most feedback concerns Product Quality.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 98.0% in the three months before that.