Customereye

BJ's Wholesale Club

Media & Contentwww.bjs.com

Review data last updated .

Based on public reviews and response behavior.

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250 reviews over 483 days (about 16 per month). Busiest month: 65% of reviews — one month dominates this sample. Languages: en 100%, unknown 0%.

Overall Score

49/100
−17.0 vs. last month2.92 ★ average rating · 250 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#273of 375
Top 73% · Mid Pack
#1 (best)#375 (worst)
#271Peer
#272Peer
#273This company
#274Peer
#275Peer

21 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Mid Pack

45% of reviews positive, 54% negative

45%
positive
  • Positive45%
  • Neutral1%
  • Negative54%

Sentiment Balance

Covering August 2026 — 162 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 49% of reviews in this period, with 49% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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