Customereye

Kirkus Reviews

Media & Content • United Stateskirkusreviews.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 408 days (about 7.5 per month). Busiest month: 21% of reviews. Languages: en 90%, unknown 10%.

Overall Score

51/100
3.77 ★ average rating · 100 reviews
51/100 from 100 reviews over 11 months, moderate confidence.

Media & Content average: score 60.5, rating 4.02 stars, reply rate 31.2%, over 776 ranked companies · benchmark 30 Oct 2026

Score

51.0

Industry average 60.5

9.5 below average

Rating

3.77

Industry average 4.02

0.25 below average

Reply rate

—

Industry average 31.2%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#583of 776 ranked in Media & Content
Top 75% · Bottom Tier
#1 (best)#776 (worst)
#581Peer
#582Peer
#583This company
#584Peer
#585Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

77% of reviews positive, 20% negative

77%
positive
  • Positive77%
  • Neutral3%
  • Negative20%

Sentiment Balance

Covering August 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Pricing
Hidden
Problem Resolution
Hidden
Delivery Shipping
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Media & Content