Customereye

Archway Publishing

Media & Contentarchwaypublishing.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 1,187 days (about 2.6 per month). Busiest month: 9% of reviews. Languages: en 99%, unknown 1%.

Overall Score

51/100
−50.0 vs. last month3.12 ★ average rating · 100 reviews
51/100 from 100 reviews over 17 months, moderate confidence.

Media & Content average: score 57.3, rating 4.05 stars, reply rate 29.2%, over 384 ranked companies · benchmark 16 Sept 2026

Score51.1vs 57.36.2Rating3.12vs 4.050.93Reply ratevs 29.2%

Competitive Performance Rank

Among ranked Media & Content companies

#254of 384 ranked in Media & Content
Top 66% · Mid Pack
#1 (best)#384 (worst)
#252Peer
#253Peer
#254This company
#255Peer
#256Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

55% of reviews positive, 44% negative

55%
positive
  • Positive55%
  • Neutral1%
  • Negative44%

Sentiment Balance

Covering August 2026 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Included in the full report

Unlock the full report — $4.99

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Media & Content