Customereye

World of Books

Media & Contentworldofbooks.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 0 days. Busiest month: 100% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

49/100
Short observation window (0 days)
4.68 ★ average rating · 200 reviews
49/100 from 200 reviews over 1 months, limited confidence. trend not shown: window under six months. one month holds 100% of the reviews.

Media & Content average: score 60.7, rating 4.00 stars, reply rate 32.0%, over 1,114 ranked companies · benchmark 22 Oct 2026

Score

48.5

Industry average 60.7

12.2 below average

Rating

4.68

Industry average 4.00

0.68 above average

Reply rate

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Industry average 32.0%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#867of 1114 ranked in Media & Content
Top 78% · Bottom Tier
#1 (best)#1114 (worst)
#865Peer
#866Peer
#867This company
#868Peer
#869Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

74% of reviews positive, 24% negative

74%
positive
  • Positive74%
  • Neutral3%
  • Negative24%

Sentiment Balance

Covering September 2026 — 200 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 24% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
Hidden
Product Quality
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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