Based on public reviews and response behavior.
100 reviews over 2,684 days (about 1.1 per month). Busiest month: 12% of reviews. Languages: en 100%.
Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026
Score
53.5
Industry average 60.8
7.3 below average
Rating
1.42
Industry average 4.09
2.67 below average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
41% of reviews positive, 56% negative
Covering August 2021 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,242 ranked companies in Software & Web Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.152 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An average rating of 1.42 stars is 2.7 below the Software & Web Services average of 4.1. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
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