Customereye

Google

Software & Web Services • United Kingdomwww.google.com

Review data last updated .

Based on public reviews and response behavior.

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2,100 reviews.

Overall Score

36/100
−4.3 vs. last month3.38 ★ average rating · 2,100 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#783of 854
Top 92% · Bottom Tier
#1 (best)#854 (worst)
#781Peer
#782Peer
#783This company
#784Peer
#785Peer

39 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

47% of reviews positive, 50% negative

47%
positive
  • Positive47%
  • Neutral3%
  • Negative50%

Sentiment Balance

Covering August 2026 — 569 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 42% of reviews in this period, with 54% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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