Based on public reviews and response behavior.
100 reviews over 2,154 days (about 1.4 per month). Busiest month: 10% of reviews. Languages: en 99%, pt 1%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026
Score
53.5
Industry average 61.8
8.3 below average
Rating
2.66
Industry average 4.15
1.49 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
44% of reviews positive, 55% negative
Covering October 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,146 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.744 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An average rating of 2.66 stars is 1.4 below the Software & Web Services average of 4.1. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
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