Customereye

Orientica

Cosmetics & Fragranceorientica.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 986 days (about 3.1 per month). Busiest month: 7% of reviews. Languages: en 98%, da 1%, pt 1%.

Overall Score

80/100
4.32 ★ average rating · 100 reviews
80/100 from 100 reviews over 17 months, moderate confidence.

Cosmetics & Fragrance average: score 60.4, rating 4.31 stars, reply rate 37.1%, over 356 ranked companies · benchmark 4 Oct 2026

Score

80.0

Industry average 60.4

19.6 above average

Rating

4.32

Industry average 4.31

0.01 above average

Reply rate

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Industry average 37.1%

not measured

Competitive Performance Rank

Among ranked Cosmetics & Fragrance companies

#22of 356 ranked in Cosmetics & Fragrance
Top 6% · Top Tier
#1 (best)#356 (worst)
#20Peer
#21Peer
#22This company
#23Peer
#24Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

72% of reviews positive, 28% negative

72%
positive
  • Positive72%
  • Neutral0%
  • Negative28%

Sentiment Balance

Covering June 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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