Based on public reviews and response behavior.
100 reviews over 653 days (about 4.7 per month). Busiest month: 13% of reviews. Languages: en 100%.
Shipping & Delivery average: score 53.0, rating 3.58 stars, reply rate 32.8%, over 621 ranked companies · benchmark 20 Oct 2026
Score
51.0
Industry average 53.0
2.0 below average
Rating
3.30
Industry average 3.58
0.28 below average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
58% of reviews positive, 40% negative
Covering July 2026 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 54% of reviews in this period, with 46% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 621 ranked companies in Shipping & Delivery (benchmark 20 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.200 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.044). Review the worst months in the trend data to identify specific operational or product issues.
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