Based on public reviews and response behavior.
1,000 reviews over 250 days (about 122 per month). Busiest month: 16% of reviews. Languages: en 76%, unknown 21%, fr 1%.
Shipping & Delivery average: score 53.7, rating 3.76 stars, reply rate 36.3%, over 401 ranked companies · benchmark 6 Oct 2026
Score
51.4
Industry average 53.7
2.3 below average
Rating
4.22
Industry average 3.76
0.46 above average
Reply rate
—
Industry average 36.3%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 31% negative
Covering July 2026 — 58 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 26% negative and 5% neutral.
Share of theme mentions
Themes extracted from 1,000 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 401 ranked companies in Shipping & Delivery (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 415 mentions with a sentiment score of 80.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 4.22 stars is 0.4 above the Shipping & Delivery average of 3.8. Show the rating where prospects decide: product pages, checkout, e-mail footers.
