Stackry

Shipping & Delivery • United Statesstackry.com

Review data last updated August 12, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

+2.6 vs. last month4.22 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Shipping & Delivery companies

#64of 143

Top 45% · Upper Half

#1 (best)#143 (worst)

#62Peer

#63Peer

#64This company

#65Peer

#66Peer

Overall Customer Sentiment

Above Average

67% of reviews positive, 31% negative

67%

positive

Positive67%
Neutral2%
Negative31%

Sentiment Balance

Covering July 2026 — 58 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 26% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

19.2%

Delivery Shipping

13.1%

Product Quality

12.6%

Onboarding

11.9%

Pricing

11.6%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 13.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM47/100

47/100

signal score

•Built from a negative-review share of 31.4% across this company's analyzed reviews.
•8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

72.4%

4★

6.0%

3★

5.7%

2★

3.1%

1★

12.8%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 84.3% of reviews in the last three months were positive, compared with 85.7% in the three months before that.

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