Based on public reviews and response behavior.
677 days of reviews, with a sparse monthly review flow. Busiest month: 10% of reviews. Languages: en 100%.
Shipping & Delivery average: score 54.7, rating 3.63 stars, reply rate 37.2%, over 502 ranked companies · benchmark 5 Nov 2026
Score
54.2
Industry average 54.7
0.5 below average
Rating
3.93
Industry average 3.63
0.30 above average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 27% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 502 ranked companies in Shipping & Delivery (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.189). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 39 mentions with a sentiment score of 78.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99
