Based on public reviews and response behavior.
122 reviews over 339 days (about 11 per month). Busiest month: 18% of reviews. Languages: en 99%, es 1%.
Shipping & Delivery average: score 53.0, rating 3.58 stars, reply rate 32.8%, over 621 ranked companies · benchmark 20 Oct 2026
Score
50.4
Industry average 53.0
2.6 below average
Rating
4.43
Industry average 3.58
0.85 above average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 30% negative
Covering September 2026 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 40% negative and 10% neutral.
Share of theme mentions
Themes extracted from 122 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 621 ranked companies in Shipping & Delivery (benchmark 20 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.401). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 17% of reviews against an industry average of 33%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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