Customereye

New Covent Garden

Food & Beveragenewcoventgardensoup.com

Review data last updated .

Based on public reviews and response behavior.

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90 reviews over 3,189 days (about 0.9 per month). Busiest month: 12% of reviews. Languages: en 100%.

Overall Score

41/100
−11.4 vs. last month1.59 ★ average rating · 90 reviews
41/100 from 90 reviews over 10 months, limited confidence.

Food & Beverage average: score 61.8, rating 4.22 stars, reply rate 32.8%, over 2,979 ranked companies · benchmark 15 Oct 2026

Score

41.4

Industry average 61.8

20.4 below average

Rating

1.59

Industry average 4.22

2.63 below average

Reply rate

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Industry average 32.8%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#2669of 2979 ranked in Food & Beverage
Top 90% · Bottom Tierup 608 from last month
#1 (best)#2979 (worst)
#2667Peer
#2668Peer
#2669This company
#2670Peer
#2671Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

31% of reviews positive, 69% negative

31%
positive
  • Positive31%
  • Neutral0%
  • Negative69%

Sentiment Balance

Covering October 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
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Product Quality
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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