CookUnity

Food & Beverage • United Statescookunity.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

41/100

−8.7 vs. last month3.24 ★ average rating · 610 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#516of 551

Top 94% · Bottom Tier

#1 (best)#551 (worst)

#514Peer

#515Peer

#516This company

#517Peer

#518Peer

Overall Customer Sentiment

Below Average

56% of reviews positive, 43% negative

56%

positive

Positive56%
Neutral1%
Negative43%

Sentiment Balance

Covering August 2026 — 25 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 610 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

17.3%

Customer Support

16.8%

Product Quality

16.1%

Loyalty

12.7%

Pricing

9.7%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 17.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100

53/100

signal score

•Built from a negative-review share of 42.5% across this company's analyzed reviews.
•15 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.2avg rating

5★

43.1%

4★

8.5%

3★

8.4%

2★

9.3%

1★

30.7%

Based on 610 analyzed reviews. Sentiment is improving: 67.4% of reviews in the last three months were positive, compared with 37.9% in the three months before that.

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