BBQGuys

Food & Beverage • United Statesbbqguys.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

60/100

−50.0 vs. last month3.65 ★ average rating · 559 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#146of 551

Top 26% · Upper Half

#1 (best)#551 (worst)

#144Peer

#145Peer

#146This company

#147Peer

#148Peer

Overall Customer Sentiment

Above Average

67% of reviews positive, 32% negative

67%

positive

Positive67%
Neutral1%
Negative32%

Sentiment Balance

Covering September 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 541 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.1%

Product Quality

13.8%

Customer Support

13.3%

Response Speed

12.1%

Loyalty

11.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Customer Support, making up 13.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH69/100

69/100

signal score

•Built from a negative-review share of 33.7% across this company's analyzed reviews.
•12 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating

5★

60.8%

4★

5.0%

3★

1.3%

2★

3.9%

1★

29.0%

Based on 559 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 30.0% in the three months before that.

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