Purple Carrot

Food & Beverage • United Statespurplecarrot.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

47/100

+37.5 vs. last month3.62 ★ average rating · 693 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#459of 551

Top 83% · Bottom Tier

#1 (best)#551 (worst)

#457Peer

#458Peer

#459This company

#460Peer

#461Peer

Overall Customer Sentiment

Below Average

69% of reviews positive, 29% negative

69%

positive

Positive69%
Neutral2%
Negative29%

Sentiment Balance

Covering April 2026 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 38% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 676 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

16.7%

Customer Support

16.5%

Product Quality

16.1%

Loyalty

12.6%

Onboarding

10.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 6.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH54/100

54/100

signal score

•Built from a negative-review share of 28.9% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating

5★

34.1%

4★

29.0%

3★

15.9%

2★

6.9%

1★

14.1%

Based on 693 analyzed reviews. Sentiment is slipping: 25.8% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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