Based on public reviews and response behavior.
83 reviews over 267 days (about 9.5 per month). Busiest month: 69% of reviews — one month dominates this sample. Languages: en 96%, unknown 2%, fr 1%.
Pet Products & Supplies average: score 62.8, rating 4.25 stars, reply rate 35.6%, over 1,157 ranked companies · benchmark 9 Oct 2026
Score
49.1
Industry average 62.8
13.7 below average
Rating
4.43
Industry average 4.25
0.18 above average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 22% negative
Covering June 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 83 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,157 ranked companies in Pet Products & Supplies (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 49.1 sits in the bottom quarter of about 1,200 ranked Pet Products & Supplies companies (25th percentile: 54, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 1% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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