Based on public reviews and response behavior.
100 reviews over 609 days (about 5 per month). Busiest month: 10% of reviews. Languages: en 100%.
Pet Products & Supplies average: score 63.3, rating 4.23 stars, reply rate 36.0%, over 1,132 ranked companies · benchmark 22 Oct 2026
Score
67.6
Industry average 63.3
4.3 above average
Rating
4.86
Industry average 4.23
0.63 above average
Reply rate
—
Industry average 36.0%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 18% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,132 ranked companies in Pet Products & Supplies (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 3% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 64 mentions with a sentiment score of 80.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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