Based on public reviews and response behavior.
200 reviews over 246 days (about 25 per month). Busiest month: 17% of reviews. Languages: en 94%, unknown 5%, cy 1%.
Food & Beverage average: score 61.8, rating 4.22 stars, reply rate 32.8%, over 2,979 ranked companies · benchmark 15 Oct 2026
Score
57.6
Industry average 61.8
4.2 below average
Rating
3.85
Industry average 4.22
0.37 below average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 38% negative
Covering August 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,979 ranked companies in Food & Beverage (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 12% of reviews against an industry average of 33%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 63 mentions with a sentiment score of 78.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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