Customereye

Chefs Plate

Food & Dining • Canadachefsplate.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

42/100
3.36 ★ average rating · 922 reviews

Competitive Performance Rank

Among fully-analyzed Food & Dining companies

#61of 71
Top 86% · Bottom Tier
#1 (best)#71 (worst)
#59Peer
#60Peer
#61This company
#62Peer
#63Peer

Overall Customer Sentiment

Below Average

59% of reviews positive, 39% negative

59%
positive
  • Positive59%
  • Neutral2%
  • Negative39%

Sentiment Balance

Covering March 2026 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 895 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.4%
Product Quality
16.1%
Pricing
12.4%
Onboarding
12.3%
Customer Support
11.3%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 20.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH74/100
74/100
signal score
  • Built from a negative-review share of 38.8% across this company's analyzed reviews.
  • 13 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.4avg rating
5
33.2%
4
20.5%
3
17.2%
2
7.3%
1
21.8%

Based on 922 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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