Based on public reviews and response behavior.
620 reviews over 2,769 days (about 6.8 per month). Busiest month: 6% of reviews. Languages: en 99%, unknown 1%, es 0%.
Food & Dining average: score 52.0, rating 3.33 stars, reply rate 18.6%, over 391 ranked companies · benchmark 30 Oct 2026
Score
45.5
Industry average 52.0
6.5 below average
Rating
2.13
Industry average 3.33
1.20 below average
Reply rate
—
Industry average 18.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
37% of reviews positive, 62% negative
Covering September 2026 — 18 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from the 620 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 391 ranked companies in Food & Dining (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 19%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
An average rating of 2.13 stars is 1.2 below the Food & Dining average of 3.3. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
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