Customereye

Moe's Southwest Grill

Food & Diningmoes.com

Review data last updated .

Based on public reviews and response behavior.

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620 reviews over 2,769 days (about 6.8 per month). Busiest month: 6% of reviews. Languages: en 99%, unknown 1%, es 0%.

Overall Score

46/100
+13.6 vs. last month2.13 ★ average rating · 620 reviews
46/100 from 620 reviews over 25 months, high confidence.

Food & Dining average: score 52.0, rating 3.33 stars, reply rate 18.6%, over 391 ranked companies · benchmark 30 Oct 2026

Score

45.5

Industry average 52.0

6.5 below average

Rating

2.13

Industry average 3.33

1.20 below average

Reply rate

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Industry average 18.6%

not measured

Competitive Performance Rank

Among ranked Food & Dining companies

#253of 391 ranked in Food & Dining
Top 65% · Mid Packup 128 from last month
#1 (best)#391 (worst)
#251Peer
#252Peer
#253This company
#254Peer
#255Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

37% of reviews positive, 62% negative

37%
positive
  • Positive37%
  • Neutral1%
  • Negative62%

Sentiment Balance

Covering September 2026 — 18 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Loyalty
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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