Based on public reviews and response behavior.
2,048 reviews over 517 days (about 121 per month). Busiest month: 51% of reviews — one month dominates this sample. Languages: en 92%, unknown 5%, es 2%.
Food & Dining average: score 52.0, rating 3.33 stars, reply rate 18.6%, over 391 ranked companies · benchmark 30 Oct 2026
Score
46.5
Industry average 52.0
5.5 below average
Rating
1.60
Industry average 3.33
1.73 below average
Reply rate
—
Industry average 18.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
25% of reviews positive, 75% negative
Covering September 2026 — 500 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 21% of reviews in this period, with 78% negative and 1% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 2,048 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 391 ranked companies in Food & Dining (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.130 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 19%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99
