Based on public reviews and response behavior.
192 reviews over 297 days (about 20 per month). Busiest month: 16% of reviews. Languages: en 98%, unknown 1%, it 1%.
Food & Dining average: score 51.9, rating 3.33 stars, reply rate 18.6%, over 393 ranked companies · benchmark 1 Nov 2026
Score
47.0
Industry average 51.9
4.9 below average
Rating
2.15
Industry average 3.33
1.18 below average
Reply rate
—
Industry average 18.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
40% of reviews positive, 58% negative
Covering August 2026 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 30% of reviews in this period, with 60% negative and 10% neutral.
Share of theme mentions
Themes from the 192 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 393 ranked companies in Food & Dining (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.591 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.386). Review the worst months in the trend data to identify specific operational or product issues.
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