Based on public reviews and response behavior.
1,263 reviews over 931 days (about 41 per month). Busiest month: 12% of reviews. Languages: en 98%, unknown 2%, af 0%.
Food & Dining average: score 51.9, rating 3.33 stars, reply rate 18.6%, over 393 ranked companies · benchmark 1 Nov 2026
Score
47.2
Industry average 51.9
4.7 below average
Rating
2.63
Industry average 3.33
0.70 below average
Reply rate
—
Industry average 18.6%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
40% of reviews positive, 59% negative
Covering September 2026 — 98 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 52% of reviews in this period, with 48% negative and 0% neutral.
Share of theme mentions
Themes from the 1,263 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 393 ranked companies in Food & Dining (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.181 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 19%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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