Based on public reviews and response behavior.
Among fully-analyzed Shipping & Delivery companies
14% of reviews positive, 84% negative
Covering June 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Showing 991 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2026.
Sentiment has been holding steady over the period shown.
Share of theme mentions
Most feedback concerns Delivery Shipping.
The most common complaint theme is Delivery Shipping, making up 28.5% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 991 analyzed reviews. Sentiment is holding steady: 7.1% of reviews in the last three months were positive, compared with 7.0% in the three months before that.
