Customereye

Nexus Auto Transportation

Shipping & Delivery • United Statesnexusautotransport.com

Review data last updated .

Based on public reviews and response behavior.

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596 reviews over 749 days (about 24 per month). Busiest month: 20% of reviews.

Overall Score

47/100
+4.2 vs. last month4.55 ★ average rating · 596 reviews
47/100 from 596 reviews over 18 months, high confidence.

Shipping & Delivery average: score 53.7, rating 3.76 stars, reply rate 36.3%, over 401 ranked companies · benchmark 6 Oct 2026

Score

46.6

Industry average 53.7

7.1 below average

Rating

4.55

Industry average 3.76

0.79 above average

Reply rate

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Industry average 36.3%

not measured

Competitive Performance Rank

Among ranked Shipping & Delivery companies

#270of 401 ranked in Shipping & Delivery
Top 67% · Mid Pack
#1 (best)#401 (worst)
#268Peer
#269Peer
#270This company
#271Peer
#272Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

71% of reviews positive, 26% negative

71%
positive
  • Positive71%
  • Neutral3%
  • Negative26%

Sentiment Balance

Covering October 2024 — 73 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 23% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Onboarding
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Customer Support
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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